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Questionnaire
Initially a questionnaire (Application for Registration to
ISO 9001 USO 14001 &/ or ISO 45001 Standards) is asked from the organization to have the first hand
information on type of activities carried out by the organization & number of employees.
This is required to ascertain the time required for auditing the organization. Also this information is
required for ascertaining the competence requirements for the auditors.
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Quotation
On the basis of information received in the form of completed questionnaire, quotation is prepared
and submitted to the client organization for acceptance. The Quotations are prepared on the basis of a
uniform policy after deciding the efforts required to audit the Organ
The quotation indicates the frequency for surveillance visits as well as terms and conditions for grant
and maintenance of certification. The quotation is also accompanied by a copy of our certification
criteria. After acceptance of the terms and conditions for the quotation, the client organization is
required to submit a copy of the signed agreement along with the application fee. The receipt of
agreement enables to register the organization as our client. A unique identification No. is allotted
to every organization on receipt of agreement and application fee.
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INITIAL AUDIT
AGSI-CPL conducts initial audit in two stages: Stage 1 and Stage 2
- Stage 1 audit
a) The purpose of Stage 1 audit is to determine organization's degree of readiness for the Stage 2 audit
b) Stage 1 audit includes a Review of client's documentation
The objectives are to review the management system documentation, as prepared by the organization.
This shall include the mandatory documents require by the Standard/s and the documents additionally
prepared by the organization and may include:
- • Quality Manual
- • Procedures
- • Work Instructions
The review involves checking that the documented information as required by the standards'
requirements is available, that all information is consistent, in a controlled state, and distributed for
implementation.
c) Stage 1 audit is carried out at least partially onsite
- Stage 2 audit
Stage 2 audit is conducted onsite to evaluate implementation, including effectiveness, of the client's
management system.
The Audit findings are categorized into following grades:
- • Minor Non Conformances
- • Major Non Conformances
Any isolated case of deficiency in the system which does not affect the product conformity or customer
satisfaction is graded as Minor Non Compliance. Any nonconformance which indicates a total lapse of
applicable requirement of the standard and is considered critical to the operation of the management
system is graded as major nonconformance.
- Certificate
Once any corrections have been completed, the next stage is presentation of the certificate. Certificate
has a validity period of 3 years subject to satisfactory maintenance of the quality system by the client.
- URVEILLANCE AUDITS
In order to verify the continuing compliance of activities of the client organization to the requirements,
we conduct the surveillance audits periodically. Surveillance audits are conducted for selected areas; the
selected areas are decided in a manner so that we verify each element of the standard at least once in a
period of three years. Certain important areas are audited during each surveillance visit.
- Re-Certification
After three years, a re-certification audit takes place. As we have been working with you for the
preceding period(s), the re-certification assessment is usually of a shorter duration and therefore of a
lower cost.
- Expanding Scope
AGSI shall, in response to an application for expanding the scope of a certification already granted,
undertake a review of the application and determine any audit activities necessary to decide whether or
not the extension may be granted. This may be conducted in conjunction with a surveillance audit.
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